Anantara

Bophut · Koh Samui

Resort

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Common questions

What is the wifi password?
Wifi : Anantara_guest Password : happy_guest123
What time is breakfast served?
Breakfast is served daily in the main restaurant. Our team confirms the exact hours on the day, as they can change seasonally.
What are the check-in and check-out times?
Standard check-in is from the afternoon and check-out is in the morning. Early check-in and late check-out can be requested and are subject to availability, confirmed by reception.
How do I request late check-out?
Send a request from the help page or speak to reception. The team will confirm whether it is available for your room.
Is airport transfer available?
Transfers can be requested through the guest help page. The team confirms the timing and cost with you before anything is arranged.
Where is the spa and how do I book a treatment?
The spa is on the resort grounds. Treatments are requested through the help page or reception, and the team confirms the appointment time.
Is there Wi-Fi in the rooms?
Yes, Wi-Fi is available for guests. If you have trouble connecting, send a maintenance request and the team will help.
Do you have a pool?
Yes, the resort has a pool for guests. Opening hours are displayed at the pool and confirmed by the team.
Can I have something fixed in my room?
Yes. Send a maintenance request from the help page describing the issue and your room number, and the team will attend to it.

Answers come only from information the property has approved. Anything else is passed to a member of the team.

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